Privacy Policy

Privacy Policy

Introduction

Welcome to https://savannah-chauffeur-airport-service.lowcountrybusiness.net (hereinafter referred to as “Savannah Chauffeur Airport Service” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, use, and protect the personal data of our website visitors and service users.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://savannah-chauffeur-airport-service.lowcountrybusiness.net.
  2. Any applications, software, or services offered through our platform.
  3. Interactions between users and our team via email, phone, or text message.

Please note that this policy does not extend to third-party websites or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the following activities we engage in:

  1. User Account Management: When you create an account on our platform, we collect and store your account information, including your name, contact details, and login credentials.
  2. Payment Processing: We securely process payment information to facilitate transactions for our services. This includes credit card data and billing addresses.
  3. Service Delivery: Your financial information is utilized to provide the services you’ve requested, such as airport transfers and chauffeur bookings.
  4. Customer Support: We communicate with users through emails, calls, or text messages to offer support, send newsletters, and gather feedback.

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Details: Your full name, user ID, email address, and password (encrypted).
  2. Payment Information: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses.
  3. Financial Data: Bank account details (if used for direct debits or refunds).
  4. Purchase History: Records of your bookings, including dates, locations, and service preferences.
  5. Device Identifiers: Unique identifiers from your mobile device or browser, such as IP addresses and cookie IDs.
  6. Location Data: GPS coordinates or address information used for location-based services.
  7. Feedback and Reviews: Comments, ratings, and reviews you provide about our services.
  8. Social Media Information: Data from social media platforms when users choose to log in through these accounts.
  9. Product Preferences: Your choices regarding products or services we offer, including any customization options.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These ensure basic functionalities like login and navigation.
  2. Preference Cookies: Customizing content and remembering user settings.
  3. Analytics Cookies: Collecting data about visitors’ interactions with our site for performance analysis.

Users can manage their cookie preferences through our Cookie Manager, allowing them to opt-out of non-essential tracking.

Data Retention and Deletion

We follow strict data retention policies in compliance with applicable laws:

  1. We retain personal data only as long as necessary for the purpose it was collected or as required by law.
  2. Once the data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.

Security Measures

Implementing robust security measures is paramount to protecting your data:

  1. We utilize encryption for data in transit and at rest to safeguard sensitive information.
  2. Secure third-party processing partners are engaged to handle payments and other transactions, ensuring their compliance with industry standards.
  3. Regular security audits and updates are conducted to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under 18 years of age. Our services are directed towards adults, and we encourage parents to supervise their children’s online activities.

Your Rights (Data Subject Rights)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and its processing details.
  2. Rectification: Correct any inaccurate or incomplete personal data we possess.
  3. Erasure (Right to be Forgotten): Ask for the deletion of your data, except under certain legal circumstances.
  4. Restriction: Limit our use of your personal data in specific situations.
  5. Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Object: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Assert that you will not be subject to automated individual decision-making or profiling.

To exercise any of these rights, please contact our Data Protection Officer at the email address provided below. We will respond to your requests in a timely manner and as required by law.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically for any modifications.

Contact Us

For any questions, feedback, or data-related requests:

Email: contact@savannah-chauffeur-airport-service.lowcountrybusiness.net

Postal Address: [Provide company address]

We are committed to addressing your concerns and ensuring a secure online experience for all users of our services.